Privacy Policy

1. Who we are

StayBooked ("we," "us"), an operating company of Solstate LLC, operates websites and landing pages that connect people looking for a local service ("you") with the specific business we've paired that campaign with ("the business"). This policy covers the information we collect through those pages and how we use it. We operate in the United States and this policy is governed by U.S. law.

2. Information we collect

• What you submit: name, phone number, and a description of the service you're requesting, entered on a landing page form.
• Consent record: the timestamp and version of the consent language you agreed to when you checked the consent box, kept as our record of your permission.
• Call and text content: when our AI assistant calls or texts you to confirm your request, we record the outcome (confirmed, no answer, not interested, appointment time) to route your request correctly.
• Ad and browser data: standard technical data (IP address, browser, device) and ad-attribution parameters (e.g. Meta's fbclid, UTM tags) so we know which ad brought you to the page.

3. How we use it

• To have our AI assistant call or text you within minutes to confirm you still want the service and to book a time — this only happens because you checked the consent box.
• To pass your confirmed request — name, phone, address if given, and job description — to the one business assigned to that campaign, so they can do the work.
• To measure which ads and pages are working, using the ad-attribution data described above.
• To keep a compliance record of your consent for as long as we retain your request.

4. Who we share it with

Your request goes to exactly one business — the one running the campaign you responded to. We never sell or share the same request with multiple businesses. Beyond that business, we share data only with the vendors that make the service work: our calling and messaging provider (for the AI qualification call/text), our SMS and email delivery providers, and our hosting/database providers. Those vendors are bound to use your information only to provide that service to us. We do not sell your information to data brokers or advertisers.

5. Calls, texts, and your choices

Message and data rates may apply. Reply STOP to any text to opt out of further messages, or tell our calling assistant you'd like to stop being contacted — we will not call or text you again about that request. Consent to be contacted is never a condition of buying anything from us or the business you're matched with.

6. How long we keep it

We keep request records, including the consent record, for as long as the underlying request could reasonably be disputed, and do not delete records that have an active consent attached to them except as described below. You can ask us to delete your information at any time by emailing hello@staybooked.com; we will honor that request unless we're required to keep a record.

7. Contact us

StayBooked (A Solstate LLC Company) — hello@staybooked.com — (512) 555-0148